EPFO: Check PF balance on WhatsApp; inactive accounts with up to Rs 1,000 to settle automatically
On its 74th Foundation Day, EPFO launched PF services through WhatsApp and announced automatic settlement of eligible inactive accounts holding up to Rs 1,000. About one lakh accounts are expected to benefit, totalling around Rs 5 crore.
What this means for you
If you are an EPF member, you can now check your balance, last five transactions and passbook on WhatsApp, and get help with PMVBRY needs. Members whose Aadhaar-verified account is inactive with up to Rs 1,000 deposited will not need to file a separate claim. The money is released after the prescribed identity and bank account verification.
Key facts
- WhatsApp service shows PF balance, last 5 transactions and passbook details
- Aadhaar-verified inactive accounts with up to Rs 1,000 will settle automatically
- About 1 lakh accounts expected to benefit, totalling around Rs 5 crore
- EPFO serves over 8 crore contributing members and about 85 lakh pensioners
- Average claim settlement time was 2.57 days in October 2026
- EPFO was established in 1952
What happened
The Employees’ Provident Fund Organisation (EPFO) marked its 74th Foundation Day on 1 November 2026 at Dr. Ambedkar International Centre in New Delhi. Union Labour and Employment Minister and Chairman of the Central Board of Trustees (EPF) Dr. Mansukh Mandaviya chaired the event.
Two major facilities were launched on the occasion — EPFO services through WhatsApp and automatic settlement of eligible inactive PF accounts.
What the WhatsApp service offers
Through EPFO’s verified WhatsApp service, members can view their PF balance, the last five transactions and passbook details. They will also get personal guidance and support for PMVBRY-related needs.
The government says this will put everyday services on a familiar mobile platform and reduce the need to visit an EPFO office.
Money in inactive accounts
Members whose Aadhaar-verified PF account is inactive and holds up to Rs 1,000 will not need to file a separate claim. EPFO will begin the settlement process itself after the prescribed identity and bank account verification.
About one lakh accounts are expected to benefit, with a total amount of around Rs 5 crore.
Who benefits
The facility is for people who are or have been contributing EPF members. EPFO currently serves about 8 crore members and 85 lakh pensioners, and safeguards a retirement corpus of about Rs 32 lakh crore.
The event noted that claim settlement has improved through CITES 2.01, with the average settlement time at 2.57 days in October 2026.
What members should do
Members with an inactive account should keep their Aadhaar and bank account verification complete so they can get the benefit of automatic settlement. For the WhatsApp service, use only EPFO’s verified WhatsApp channel.
What else happened
Seven publications were released at the event, including the EPFO State Profile 2026, a compilation of judicial decisions 2026 and the first volume of The Indian Journal of Social Security. Provident Fund Awards 2026 were also given for good work by regional offices, zonal offices and individual officers and staff.
Questions and answers
What can I see through EPFO's WhatsApp service?
You can see your PF balance, the last five transactions and passbook details. You will also get personal guidance and support for PMVBRY-related needs.
Which inactive PF accounts will be settled automatically?
Those of members whose Aadhaar-verified PF account is inactive and holds up to Rs 1,000. Such members will not need to file a separate claim.
What is needed for automatic settlement?
EPFO will start settlement after the prescribed identity and bank account verification. The due amount can then reach the beneficiary.
How many accounts and how much money will benefit?
About one lakh accounts are expected to benefit, with a total amount of around Rs 5 crore.
How many members and pensioners does EPFO have?
EPFO serves about 8 crore contributing members and 85 lakh pensioners. It also safeguards a retirement corpus of about Rs 32 lakh crore.
Source: PIB, "ईपीएफओ की 74 साल की यात्रा श्रमिकों के विश्वास, सेवा और प्रतिबद्धता पर आधारित है: डॉ. मनसुख मांडविया", 1 November 2026. Read the original notice
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